Project FAIR Help Desk Volunteers can access our Knowledge Base here. You can also access it via our online database. The Project FAIR Knowledge Base is a site that will assist you in providing the clients who visit the Help Desk with as much information as possible about their Fair Hearing rights. The site contains a number of documents and forms that are constantly updated and can be of great use to you. Any document currently found on the Help Desk cart is available on the Knowledge Base and can be printed at the Help Desk.